Yes, we are a leading Bulk Billing practice and therefore, Bulk Bill all Medicare eligible items, pensioners and healthcare card holders inclusive. For the high quality of services rendered, this is well worth it.
If you are unsure please ask our friendly reception staff.
Do I need to make an appointment?
Some examinations, such as Ultrasounds and CT scan require some preparation so it is best that you book these, however in most cases we can offer you a same day appointment. For X-ray you can just walk in.
When will my Doctor get the results?
In most cases it takes 2-3 days for your doctor to receive the results, in urgent cases it can take as little as two hours.
What exams do you do?
We offer X-Ray, CT scan(some refer to it as CAT scan) and Ultrasound services as well as a range of Pain Relief Injections and Biopsy procedures.
Can I bring somebody with me?
Yes, we have a comfortable waiting area where family or friends can wait and depending on the exam you may also be able to have someone in the room with you.
Can I eat and drink?
Yes, unless you are told otherwise. Some exams do require you to fast and the receptionist assisting you will notify you of this ahead of time, usually when booking your appointment.
Do I have to stop taking medication?
Continue to take prescribed medication unless you are told otherwise. You will need to remain still during the scan. If you usually take painkillers, continue to do so, as this may make you more comfortable during the scan.
Do I get to take the images with me?
In most cases no, the written report from the radiologist is usually sufficient for your doctor, we also offer free online access to images for all doctors, However if your doctor specifically requires film or a disc we will give this to you. If you are pregnant, we can email you a link to your pregnancy images.
How long will me exam take?
This depends on the type of exam you are having and the area of the body that we are looking at. In most cases the exam will be between 15 and 40 minutes, however the receptionist and assisting you will advise if it will take longer than this.
How will I feel after my examination?
In most cases you will feel fine and be able to go about your day as normal. After an injection or biopsy you may be advised to rest for a period of time.
Who will perform the exam?
Your exam will be performed by either a radiographer or sonographer, these are highly trained and qualified technicians. In some cases such as an injection or biopsy a Radiologist will perform the exam, they are a specialist doctor trained in this field.
My child needs an exam, what is the process?
Children must be accompanied by a guardian over the age of 18 who is willing to fill in paperwork and consent to them having the exam. The guardian may be asked to be in the examination room as well.
If I book an appointment why do I have to arrive before this?
You are asked to arrive prior to the appointment time so that we may check and process your paperwork before the exam so that we may run on schedule. Our technologists need to adhere to a strict schedule so that we can accommodate the many patients that we see each day.
Why do you need my previous reports or images?
It is important that we have access to prior reports and images so that the reporting radiologist is able to compare the to the new images that we are taking. They will be able to notice any subtle changes and report this back to your referring doctor, however this is not always necessary.